Thursday, July 24, 2014

A Sense of Direction for Metro

Metro is rethinking signage for its subway system, as GreaterGreaterWashington recently reported. The current design, which uses the end station name to signal train direction, may be supplemented or replaced by the cardinal direction in which a train is heading. While it is an improvement, Metro should do more to improve wayfinding.

As a start, Metro should:
  1. Assign numbers for all the stations on a particular line in numerical order in addition to using the names of station
  2. Identify a point of interest along the line to help orient passengers on the direction a train is heading, in addition to identifying the end station on a line
  3. Indicate whether the train is heading towards or away from DC (inbound/outbound), and for trains inside the city center, indicate the cardinal direction the train is heading.